Terms and Conditions

These Terms and Conditions apply to purchases made through the Owlet ME website and to the use of Owlet ME website content, order services, customer support, and related store services.

By placing an order, creating an account, contacting support, or using this website, you agree to these terms and to any product-specific instructions, safety information, warranty documents, and policies provided with the product or shown at checkout.

Products and Proper Use

• Owlet products must be used only as instructed in the product documentation, app instructions, safety materials, and packaging.
• Product features, app availability, warranty support, and regulatory status may vary by product model, country, and market.
• Unless a product is specifically presented as a cleared or approved medical device for your market, it should be treated as a consumer wellness or nursery product.
• Owlet products are not a replacement for adult supervision, safe sleep practices, common sense, or professional medical care.

Orders, Pricing, and Availability

• Prices, promotions, bundles, delivery fees, and availability may change without prior notice.
• An order is accepted only when confirmed by Owlet ME and remains subject to payment authorization, stock availability, fraud checks, and address verification.
• Owlet ME may cancel or refuse an order where there is an error, suspected misuse, unavailable inventory, unsupported delivery location, or payment issue.
• Customers are responsible for providing accurate billing, delivery, email, and mobile number information.

Accounts and Website Use

• You are responsible for keeping your account login details confidential and for activity under your account.
• You may not misuse the website, attempt unauthorized access, copy website content for commercial use, interfere with store operations, or use automated scraping tools without permission.
• Reviews, messages, photos, testimonials, or other content submitted to Owlet ME must be accurate, lawful, and owned or authorized by you.

Intellectual Property

Owlet names, logos, product names, images, website content, software, design elements, and related materials are owned by Owlet or its licensors. No ownership rights are transferred to customers except the limited right to use purchased products for their intended purpose.

Limitations

To the maximum extent permitted by applicable law, Owlet ME is not responsible for indirect losses, loss of data, loss of revenue, delivery delays outside its control, or misuse of products contrary to instructions. Nothing in these terms limits rights that cannot be limited under applicable consumer protection law.

Changes

Owlet ME may update these Terms and Conditions from time to time. The version published on this page applies to use of the website and orders placed after the updated terms are posted.

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Merchant contact information

Store operator: Baby Grow FZC
Commercial licence: 8886
Address: Warehouses 1J-11/1, 1J-12/3 and 1J-11/2, Hamriyah Free Zone, Sharjah, United Arab Emirates, P.O. Box 51541
Telephone: +971 50 158 1868
Website: https://owletcare.me